Contents:

Computer Science:

• Concepts

• Typing Skills

• Windows

• Word

• Excel

• PowerPoint

• Outlook

• Internet

English Language:

• Situation Dialogues for the Secretary

• Communicative Role - Paying

• Basics of English Language Structure

• Varied Exercises and Open Discussion

Office Management:

• Definition of Secretariat / Secretary

• Secretarial Duties

• The Good Secretary

• Handling the Telephone

• Time Management

• Meetings, Conferences and Minutes

• Filing and Indexing

• Making Appointment and Tables

• Handling Post / Mail

• Business Corresponded

• Effective Communication

• Security and Safety Precautions

• Development and Training / Money and Bank

• Interviews